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TERMS & CONDITIONS

CUSTOMER CARE

At Natural Warp Studios we are committed to provide our customers with exceptional care. We believe that every individual experience matters, and we strive to make every interaction with us a positive one.

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Our commitment to customer care includes:

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  • Prompt and helpful responses: We understand that you may have questions or concerns about your order, our artwork, or our services. We promise to respond to all inquiries promptly and helpfully.
     

  • We are passionate art enthusiasts who are knowledgeable about our products and services. We are always available to answer your questions and help you find the perfect solution.
     

  • Solution-oriented approach: We are committed to finding the best approach to your problems and inquiries. We will work with you to resolve any issues you may have and ensure that you are satisfied with your experience.
     

  • Open communication: We encourage open communication and feedback from our customers. We value your input and use it to improve our products, services, and customer care.
     

We are confident that you will be happy with our service. If you have any questions or concerns, please do not hesitate to contact us.
 

You can reach us by :
 

We appreciate your business and look forward to be serving you.

​PRIVACY & SAFETY​

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.naturalwarp.com
 

We collect the following types of information from you:

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  • Personal information: This includes your name, email address, mailing address, phone number, and other information that can be used to identify you.

  • Technical information: This includes your IP address, browser type, and operating system.

  • Usage information: This includes how you use the Website, such as the pages you visit, the products you view, and the links you click.

  • Content information: This includes the content you create or submit to the Website, such as reviews, comments, and artwork.

  • Payment information: This includes your credit card or other payment information if you make a purchase through the Website.

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We use your information to:

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  • Provide you with the products and services you request, such as purchasing artwork, signing up for our newsletter, and contacting us for support.

  • Improve the Website and our products and services.

  • Send you marketing communications, such as newsletters and promotional offers.

  • Comply with our legal obligations.

  • Respond to your requests and inquiries.

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We may share your information with:

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  • Third-party service providers who help us operate the Website and our business, such as payment processors, shipping providers, and marketing agencies. These service providers may not use your information except to provide services to us.

  • Our affiliates and subsidiaries.

  • Business partners with whom we collaborate to provide products or services.

  • Law enforcement or other government agencies if required by law.

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We use a variety of security measures to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These measures include:

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  • Industry-standard encryption technologies to protect your personal information when it is transmitted over the Internet.

  • Secure servers that are protected by physical and electronic security measures.

  • Access controls that limit who can access your information.

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You have the following rights regarding your personal information:

  • Access your personal information.

  • Update or correct your personal information.

  • Request that we delete your personal information.

  • Object to the processing of your personal information.

  • Restrict the processing of your personal information.

  • Port your personal information to another organization.

 

To exercise any of these rights, please contact us at support@naturalwarp.com

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We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or through a prominent notice on the Website. You are responsible for checking this Privacy Policy periodically for updates.

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This Privacy Policy is effective as of February 1, 2024

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL

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